Terms of Service

Last updated: December 2024

Welcome to FluentAI! These Terms of Service ("Terms") govern your use of our AI-powered English learning platform. By accessing or using our services, you agree to be bound by these Terms.

Acceptance of Terms

By creating an account or using FluentAI, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our services.

Description of Service

FluentAI provides an AI-powered platform for English language learning, including:

• AI chat tutoring for conversation practice
• Grammar checking and correction tools
• Vocabulary building exercises
• Speaking practice with pronunciation analysis
• Interactive lessons and quizzes
• Progress tracking and analytics
• Mock interviews and assessments

User Accounts

Account Creation

To use our services, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

Account Responsibilities

• You must be at least 13 years old to create an account
• You are responsible for all activities under your account
• Notify us immediately of any unauthorized use
• You may not share your account with others

Subscription and Payment

Subscription Plans

We offer various subscription plans with different features and limitations. Pricing and features are subject to change with notice.

Billing and Payment

• Subscriptions auto-renew unless cancelled
• Payment is due at the beginning of each billing cycle
• Failed payments may result in service suspension
• Refunds are provided according to our refund policy

Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No refunds for partial months.

Acceptable Use Policy

You agree to use FluentAI only for lawful purposes and in accordance with these Terms. You must not:

• Use the service for illegal or unauthorized purposes
• Upload harmful, offensive, or inappropriate content
• Attempt to reverse engineer or hack our systems
• Share account credentials with unauthorized users
• Use automated tools to access the service without permission
• Violate intellectual property rights of others
• Harass, abuse, or harm other users

Content and Intellectual Property

Your Content

You retain ownership of content you create or upload. By using our services, you grant us a limited license to process and analyze your content for providing our services.

Our Content

All content provided by FluentAI, including lessons, exercises, and AI responses, is protected by copyright and other intellectual property laws. You may not copy, distribute, or create derivative works without our permission.

AI-Generated Content

AI-generated responses and corrections are for educational purposes. While we strive for accuracy, AI responses may not always be perfect.

Privacy and Data

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to our data practices.

Disclaimers and Limitations

Service Availability

We strive to provide reliable service but cannot guarantee uninterrupted access. Features may be modified or discontinued with reasonable notice.

Educational Disclaimers

FluentAI is an educational tool designed to supplement, not replace, formal language instruction. Results may vary based on individual effort and circumstances.

Limitation of Liability

To the maximum extent permitted by law, FluentAI shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Termination

We may terminate or suspend your account immediately for violations of these Terms. Upon termination, your right to use the service ceases immediately.

You may terminate your account at any time by contacting support or using the account deletion feature in your settings.

Governing Law

These Terms are governed by the laws of California, United States. Any disputes shall be resolved in the courts of San Francisco County.

Changes to Terms

We may modify these Terms at any time. Notification will be via email or platform notice. Continued use after changes constitutes acceptance.

Contact Information

If you have questions about these Terms, please contact us at: